At NAEF, we aim to deliver your purchases in a timely and efficient manner. Below is our shipping policy detailing delivery times, costs, and related procedures.
1. Shipping Destinations
We currently ship to the following locations:
Domestic Shipping: We ship within India.
International Shipping: We offer shipping to select countries worldwide. Please check at checkout for availability.
2. Shipping Costs
Domestic Shipping: Shipping charges within [Country Name] will vary based on the weight of your order and the shipping method selected at checkout.
Standard shipping: Free Shipping
Express shipping: Depends upon weight
International Shipping: International shipping rates are calculated at checkout based on the destination and weight of the package. Import duties and taxes may apply, which are the responsibility of the recipient.
3. Processing Time
Orders are processed within 1-3 business days after payment is received.
During peak seasons or special promotions, processing times may be extended. You will be notified via email of any delays.
4. Estimated Delivery Times
Delivery times depend on the shipping method selected at checkout:
Domestic Standard Shipping: 3-7 business days.
Domestic Express Shipping: 1-3 business days.
International Shipping: 7-21 business days, depending on the destination.
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.
5. Order Tracking
Once your order is shipped, you will receive an email notification with tracking information. You can use this tracking number to follow your shipment’s progress through the carrier’s website.
6. Shipping Restrictions
We do not ship to P.O. Boxes or military APO/FPO addresses.
Some items may be restricted from international shipping due to regulations or customs laws.
7. Customs, Duties, and Taxes (International Orders)
International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These additional charges are the responsibility of the recipient and are not included in the purchase price or shipping charges.
8. Lost or Delayed Packages
If your order has not arrived within the expected delivery timeframe, please contact us at neafraze@gmail.com.
NAEF is not responsible for delays caused by the carrier or customs clearance for international shipments.
9. Shipping Address Changes
If you need to change the shipping address after placing your order, please contact us immediately at neafraze@gmail.com. Address changes cannot be made once the order has been processed or shipped.
10. Contact Us
If you have any questions regarding your shipment, please reach out to us at:
